Payment Policy

Displaying of Prices

All pricing displayed on the web is inclusive of all relevant fees, in South African Rand and are subject change without any warnings or notifications. Please note that all prices displayed, unless otherwise mentioned, exclude the cost of delivery. Outkast Gear & Apparel takes utmost care to ensure that the displayed prices are correct. Where pricing on the website differs from the actual pricing, the applicable price will be the lesser of the two prices, unless the lesser price is made in error and we have taken reasonable steps to rectify the error and or where it is a website specific promotions for online purchases only or in branch specific promotion for branch purchase only. Hence such promotional pricing will not be honored. If a mistake is made or incorrect price is displayed we will correct these as soon as we are made aware of the incorrect displayed price.

Validity Of Orders

All orders placed will be deemed binding and will remain valid provided that payment is received within 14 days, should you require special arrangements for your order please contact us at info@outkast.co.za

Credit

Absolutely no credit can or will be issued by Outkast Gear & Apparel to any customer under any circumstances, only once a customer’s account has been paid in full will products be released for delivery/collection.

Agreement of Sale

A sales order will only be deemed as completed once you have completed the purchase cycle and an approved payment/order confirmation is received. We will confirm your purchase order with you via your specified email. By you placing a product into your shopping cart or adding a product to a wish-list does not constitute a sale nor is such products, its price nor its quantities reserved. In the event that you complete the purchase cycle for such products at a later stage Outkast Gear & Apparel cannot be liable to honor any Price changes or if such products are not available.

Payment Methods

Outkast Gear & Apparel accepts the following types of payments

PayFast:
  • - Detailed description of goods and/or services
    Outkast Gear & Apparel is a business in the eCommerce industry that specializes in the supply Outdoor gear & Apparel.
  • - Delivery policy
    Subject to availability and receipt of payment, requests will be processed within 1 business day(s) and delivery confirmed by way email as per customer's preferences, delivery is effected through our Courier partners.
    Further reading is available in our Shipping policy.
  • - Return and Refunds policy
    The provision of goods and services by Outkast Gear & Apparel is subject to availability. In cases of unavailability, Outkast Gear & Apparel will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee.
    Further reading is available in our Returns policy.
  • - Customer Privacy policy
    Outkast Gear & Apparel shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.
    Further reading is available in our Privacy policy.
  • - Card acquiring and security
    Card transactions will be acquired for Outkast Gear & Apparel  via PayFast (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. Payfast uses the strictest form of encryption, and no Card details are stored on the website. 
  • - Customer details separate from card details
    Customer details will be stored by Outkast Gear & Apparel separately from card details which are entered by the client on Payfast secure site. For more detail on Payfast refer to www.payfast.co.za.
  • - Merchant Outlet country and transaction currency
    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
  • - Responsibility
    Outkast Gear & Apparel takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
  • - Country of domicile
    This website is governed by the laws of South Africa and Outkast Gear & Apparel chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
  • - Variation
    Outkast Gear & Apparel may, in its sole discretion, change this agreement or any part thereof at any time without notice.
  • - Company information
    This website is run by Mediaworx DIgital (private company) based in South Africa and with registration number 2015/363292/07 (Director: Glenn Coleman).
  • - Outkast Gear & Apparel contact details
    Company Physical Address: 
    96 Bedford ave Benoni 1501
    Telephone: +27 83 395 1909
    Email: info@outkast.co.za

    Fraud

    Outkast Gear & Apparel reserves the right, for purposes of preventing suspected fraud, to refuse to accept or process payment on any order, and/or to cancel any sale concluded between you and Outkast Gear & Apparel, in whole or in part, on notice to you. Outkast Gear & Apparel shall only be liable to refund monies already paid by you (see Outkast Gear & Apparel Refund Policy in this regard), and accepts no other liability which may arise as a result of such refusal to process any order/sale.

    Currency and Transaction Security

    All transactions are conducted in South African RAND (R) (ZAR) through mechanisms not included or linked to Outkast Gear & Apparel. By submitting a sales order through any of the Outkast Gear & Apparel website services, you warrant that you are acting within the bounds of the law and that you have the legal capacity to transact, or have the mandate to transact to do so. This includes that you have obtained the express permission (indemnity) of the person and or Business whose information you are submitting / using through any of our services and that you are not in breach of the Consumer Protection Act or National Credit Act, and / or any other applicable legislation in any way. You indemnify Outkast Gear & Apparel, its Members and employees from any claim and / or liability from any third party arising out of your instructions and/or use of the service(s).